They have announced the offer of two concert tickets as compensation.
Compensation applications are available until January 3 of the next year.
[TV Daily Reporter Kim Ji-ha] The music sales chart site Circle Chart has officially apologized for the recent data breach incident. The Korea Music Content Association (KMCA) announced that since December 16, it has been sending follow-up emails to affected members of Circle Chart. Moreover, the association expressed its regrets on its website, asking for members’ understanding and cooperation. As compensation, they will offer two concert tickets per person, with an application deadline set for January 3 of the following year. The KMCA also requested understanding regarding the limitations to monetary compensation, as it operates as a nonprofit organization. In May, it was revealed that over 65,000 pieces of personal data were compromised due to issues in the encryption processes handled by an external agency.
The data breach incident poses a significant threat to trust across the entire music industry. In particular, in an environment where building trust with fans is essential, such events can jeopardize the close relationships between artists and their supporters. Circle Chart has realized the necessity of secure data management through this incident, and it must now prepare more stringent data protection policies for the future.
Moreover, the offering of concert tickets functions as a psychological form of compensation. Rather than providing financial restitution, this type of reward can generate a positive perception among fans. By offering opportunities to experience their music, artists can further solidify their fan base.
Lastly, this incident serves as an opportunity to reflect on an organization’s data management practices. With personal data protection becoming a critical issue, companies need to adopt a more responsible attitude and ensure the establishment of trustworthy systems.
This article is KOSTAR’s reinterpretation of a story originally reported by TVDaily.
Photo: Circle Chart
